Course Title

- IT support for project management processes
- Course description
- Chapter 1 - Introduction to project management
  - Objective
  - 1.1 Project management
  - 1.2 Limitations
  - 1.3 Task
  - 1.4 Project planning
  - 1.5 V-model
  - 1.6 Summary
  - 1.7 Questionnaire
  - 1.8 Bibliography
- Chapter 2 - Introduction to PRINCE2
  - Objective
  - 2.1 Introduction
  - 2.2 Principles
  - 2.3 Themes
  - 2.4 Processes
  - 2.5 Tool demo example
  - 2.6 Summary
  - 2.7 Questionnaire
  - 2.8 Bibliography
- Chapter 3 - Introduction to PMBOK
  - Objective
  - 3.1 Description
  - 3.2 PMBOK's methodology
  - 3.3 PMBOK Core Areas
  - 3.4 PMBOK Facilitating Areas
  - 3.5 PMBOK Integration Management
  - 3.6 Summary
  - 3.7 Questionnaire
  - 3.8 Bibliography
- Chapter 4 - Introduction to Agile
  - Objective
  - 4.1 Description
  - 4.2 Sprints
  - 4.3 Roles
  - 4.4 Communication
  - 4.5 Requirements management
  - 4.6 Measurement
  - 4.7 Summary – pros and cons of Agile
  - 4.8 Questionnaire
  - 4.9 Bibliography
- Chapter 5 - Advanced Agile
  - Objective
  - 5.1 Description
  - 5.2 Kanban Development – Just-In-Time logistics
  - 5.3 Extreme Programming – Simplicity with a scent of quality assurance
  - 5.4 Crystal methodology – According to project size & criticality
  - 5.5 Dynamic Systems Development Method – Business value
  - 5.6 Feature-Driven Development – Business model
  - 5.7 Summary
  - 5.8 Questionnaire
  - 5.9 Bibliography
- Chapter 6 - Introduction to Lean
  - Objective
  - 6.1 Introduction
  - 6.2 History
  - 6.3 Lean basic concepts
  - 6.4 Further Principles
  - 6.5 Lean tools
  - 6.6 Basic overview of concepts and tools
  - 6.7 Lean improvement cycle
  - 6.8 Tool demo
  - 6.9 Summary
  - 6.10 Questionnaire
  - 6.11 Bibliography
- Chapter 7 - Advanced Lean
  - Objective
  - 7.1 Introduction
  - 7.2 Lean Principles
  - 7.3 Lean Software Development
  - 7.4 Summary
  - 7.5 Questionnaire
  - 7.6 Bibliography
- Chapter 8 - Discussion
  - Objective
  - 8.1 Introduction
  - 8.2 Modelling a project
  - 8.3 Other methodologies
  - 8.4 Related fields
  - 8.5 Groupwork, homework
  - 8.6 Summary
  - 8.7 Questionnaire
  - 8.8 Bibliography
- Chapter 9 - Comparison
  - Objective
  - 9.1 Introduction
  - 9.2 Principles – processes – tools
  - 9.3 Modelling the project
  - 9.4 Classifications of project management methodologies
  - 9.5 Proposed method
  - 9.6 Groupwork, homework
  - 9.7 Summary
  - 9.8 Questionnaire
  - 9.9 Bibliography
- Chapter 10 - Project management tools basics
  - Objective
  - 10.1 Description
  - 10.2 Desktop tools
  - 10.3 Cloud based tools
  - 10.4 Summary
  - 10.5 Questionnaire
  - 10.6 Bibliography
- Chapter 11 - Project management tools advanced
  - Objective
  - 11.1 Description
  - 11.2 Demonstration
  - 11.3 A walkthrough on Redmine
  - 11.4 Redmine deficiencies
  - 11.5 Summary
  - 11.6 Questionnaire
  - 11.7 Bibliography
- Chapter 12 - Summary, conclusion
  - Objective
  - 12.1 Project management methodologies and software solutions
    - 12.1.1 PRINCE2
    - 12.1.2 PMBOK
    - 12.1.3 AGILE
    - 12.1.4 Lean
    - 12.1.5 Discussion and comparison of the methods
    - 12.1.6 Various project management tools
    - 12.1.7 Redmine
  - 12.2 Groupwork, homework
  - 12.3 Questionnaire
  - 12.4 Bibliography

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# 6.10 Questionnaire

Question

What are the core ideas of Lean?

maximize value, minimize waste

maximize profit, minimize costs

maximize benefits, minimize costs

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Question

What is the definition of value in Lean?

value is the price of something

value is what customer really wants and pay for

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Question

What is the Value Stream?

a chart about all processes and activities needed to deliver for the customer

a chart about how different kind of values are connected and streamed

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Question

What are the work categories?

Value Added, Non Value Added

Value Added, Non Value Added, Necessary but Non Value Added

Necessary, Unnecessary

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Question

What is Mura (unevenness)?

Customers have different and various budgets

Customers have different and various needs and demands

Customers have different and various availability

Incorrect
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Question

What is Muri (overburden)?

Overdesigning processes and activities

Overloading the organization: people, equipment, etc.

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Question

What is Muda (waste)?

a very bad product that must be thrown away

any kind of problem

any kind of Non Value Added Work

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Question

What are the Mudas (wastes)?

overproduction, small budget, waiting, transportation, overprocessing, motion, fixing defects

overproduction, inventory, waiting, transportation, overprocessing, motion, fixing defects

overproduction, small budget, meetings, transportation, overprocessing, motion, fixing defects

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Question

What is not urgent but important according to the time management matrix?

Reactive actions like firefighting, rework, etc.

Proactive actions like planning, prevention, etc.

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Question

What is urgent but not important according to the time management matrix?

Reactive actions like firefighting, rework, etc.

Illusive actions like unproductive meetings, calls, etc.

Waste actions like browsing, etc.

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Question

What is lead time (Value Stream Mapping)?

elapsed time between a new task comes from the customer and the results arrive back to the customer

time needed to effectively lead a group of people

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Question

What is the typical ratio of value added time compared to lead time?

between 30-60%

lower than 5-10%

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Question

What 5S does deal with?

with fast delivery to the user

with clean and organized work environment

with effective management processes

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Question

What are the root cause analysis techniques?

Fishbone

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5Why

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figure it out

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Question

What does PDCA stands for?

Plan, Discover, Command, Activate

Plan, Do, Check, Act

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Question

What are the steps of Lean Improvement Cycle?

Value, Value Stream, Gemba, Pull, Optimize

Value, Value Stream, Gemba, Pull, Perfection

Value, Value Stream, Flow, Pull, Perfection

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Incorrect
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