Course Title

- IT support for project management processes
- Course description
- Chapter 1 - Introduction to project management
  - Objective
  - 1.1 Project management
  - 1.2 Limitations
  - 1.3 Task
  - 1.4 Project planning
  - 1.5 V-model
  - 1.6 Summary
  - 1.7 Questionnaire
  - 1.8 Bibliography
- Chapter 2 - Introduction to PRINCE2
  - Objective
  - 2.1 Introduction
  - 2.2 Principles
  - 2.3 Themes
  - 2.4 Processes
  - 2.5 Tool demo example
  - 2.6 Summary
  - 2.7 Questionnaire
  - 2.8 Bibliography
- Chapter 3 - Introduction to PMBOK
  - Objective
  - 3.1 Description
  - 3.2 PMBOK's methodology
  - 3.3 PMBOK Core Areas
  - 3.4 PMBOK Facilitating Areas
  - 3.5 PMBOK Integration Management
  - 3.6 Summary
  - 3.7 Questionnaire
  - 3.8 Bibliography
- Chapter 4 - Introduction to Agile
  - Objective
  - 4.1 Description
  - 4.2 Sprints
  - 4.3 Roles
  - 4.4 Communication
  - 4.5 Requirements management
  - 4.6 Measurement
  - 4.7 Summary – pros and cons of Agile
  - 4.8 Questionnaire
  - 4.9 Bibliography
- Chapter 5 - Advanced Agile
  - Objective
  - 5.1 Description
  - 5.2 Kanban Development – Just-In-Time logistics
  - 5.3 Extreme Programming – Simplicity with a scent of quality assurance
  - 5.4 Crystal methodology – According to project size & criticality
  - 5.5 Dynamic Systems Development Method – Business value
  - 5.6 Feature-Driven Development – Business model
  - 5.7 Summary
  - 5.8 Questionnaire
  - 5.9 Bibliography
- Chapter 6 - Introduction to Lean
  - Objective
  - 6.1 Introduction
  - 6.2 History
  - 6.3 Lean basic concepts
  - 6.4 Further Principles
  - 6.5 Lean tools
  - 6.6 Basic overview of concepts and tools
  - 6.7 Lean improvement cycle
  - 6.8 Tool demo
  - 6.9 Summary
  - 6.10 Questionnaire
  - 6.11 Bibliography
- Chapter 7 - Advanced Lean
  - Objective
  - 7.1 Introduction
  - 7.2 Lean Principles
  - 7.3 Lean Software Development
  - 7.4 Summary
  - 7.5 Questionnaire
  - 7.6 Bibliography
- Chapter 8 - Discussion
  - Objective
  - 8.1 Introduction
  - 8.2 Modelling a project
  - 8.3 Other methodologies
  - 8.4 Related fields
  - 8.5 Groupwork, homework
  - 8.6 Summary
  - 8.7 Questionnaire
  - 8.8 Bibliography
- Chapter 9 - Comparison
  - Objective
  - 9.1 Introduction
  - 9.2 Principles – processes – tools
  - 9.3 Modelling the project
  - 9.4 Classifications of project management methodologies
  - 9.5 Proposed method
  - 9.6 Groupwork, homework
  - 9.7 Summary
  - 9.8 Questionnaire
  - 9.9 Bibliography
- Chapter 10 - Project management tools basics
  - Objective
  - 10.1 Description
  - 10.2 Desktop tools
  - 10.3 Cloud based tools
  - 10.4 Summary
  - 10.5 Questionnaire
  - 10.6 Bibliography
- Chapter 11 - Project management tools advanced
  - Objective
  - 11.1 Description
  - 11.2 Demonstration
  - 11.3 A walkthrough on Redmine
  - 11.4 Redmine deficiencies
  - 11.5 Summary
  - 11.6 Questionnaire
  - 11.7 Bibliography
- Chapter 12 - Summary, conclusion
  - Objective
  - 12.1 Project management methodologies and software solutions
    - 12.1.1 PRINCE2
    - 12.1.2 PMBOK
    - 12.1.3 AGILE
    - 12.1.4 Lean
    - 12.1.5 Discussion and comparison of the methods
    - 12.1.6 Various project management tools
    - 12.1.7 Redmine
  - 12.2 Groupwork, homework
  - 12.3 Questionnaire
  - 12.4 Bibliography

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# 9.5 Proposed method

Based on the previous findings the method and the IT software solution may be determined in the following way:

1. Elaboration of principles based on the literature and your (organization’s) experiences.
2. Elaboration of processes and tools, based on the literature and your (organization’s) experiences.
3. Selecting an appropriate software application and elaboration of the needed hardware resources.

If possible, it is advised to iteratively and continuously revise and improve the principles, processes and tools during the project (e.g. by applying a PDCA cycle over the project for this kind of improvement).

Furthermore, one more principle is proposed to be considered beside the others discussed earlier: the Pareto principle.

Pareto principle

- Originated to economist Vilfredo Pareto who observed that 80% of the land in Italy was owned by 20% of the population in 1906. (“law of the vital few”) Pareto also observed similar situation in other countries.
  - In general: 80% of effects (outputs, results, …) come from 20% of causes (inputs, resources, …)
- The core concept is the “vital few”, the ratio of 80-20 may slightly change e.g. to 80-30, or 90-20 (two numbers measure different things)
  - In general: 80% of effects (outputs, results, …) come from 20% of causes (inputs, resources, …)
- Still then others also perceived this rule in very different contexts as well. Considering project management the most interesting things are:
  - 80% of results come from 20% of efforts
  - 80% of errors come from 20% of sources
- More or less the principle can be applied recursively, i.e. to the subsets!
  - 64% of results come from 4% of efforts
  - and so on… 51% of results come from 1% of efforts
- The Pareto rule is true in the other direction too, i.e. 20% of results come from 80% of effort
  - It is very beneficial knowing what we have to do in our projects to achieve results
  - This way enforcing that Pareto rule helping us instead of holding in
- Achieving 100% results is impossible
  - Think about 99.999% availability: one more nine at this level could cost as much effort and resources as needed to achieve the 99.999%

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